IMPORTANT: Please read these terms and conditions, as your contract starts from the date that you book your course online and is legally binding.
Please fill in the booking form with all relevant information, this helps to prepare your certificate, and allows the tutor to see what prior knowledge you hold. If the course you are attending has prerequisites, we will need a copy of the relevant certificate emailed to us. The course cannot go ahead until we have received this.
A full course payment is required to secure your place. Your place is not confirmed until we receive full payment for the course. Once we receive your payment, we will send you your course dates to choose and confirm. The non-refundable full payment for the course needs to be paid upfront. If you are unable to attend the course, your payment will not be returned to you. All booking fees and full course payments are STRICTLY NON-REFUNDABLE AND NON- TRANSFERABLE.
We do, however, recognise that an attendance problem may arise, so we will allow a transfer to an alternative course provided 15 days' notice is given and a nominal £30 admin fee will be charged. If students do not attend on the day without prior notice, they will lose the full course fee.
Courses will still run if there is only one student booked on, models will be required which we will accommodate for you.
You will be expected to turn up punctually for the course, as provided by your tutor. Any medical conditions should be discussed prior to the course and noted on your booking form. We do expect you to have the treatments done yourselves, but for any reason you cannot, you will have to let us know so we can provide extra models.
Please wear comfortable and practical clothing i.e. uniform, workwear, leggings and t-shirt are acceptable (no jeans please), flat shoes for footwear. Short nails are essential and when we will be performing the practical hair must be tied back. Any items left at our premises must be picked up or we can post them out, if they are posted out, The Beauty Haven Academy holds no responsibility for them arriving and a fee will be charged for postage.
It is the responsibility of the student to ensure that the courses you apply for are suitable for your requirements and that you have the necessary qualifications and the competence to be able to achieve the objectives of this course. All student information will be confidential, nor will it be disclosed to other parties.
To the maximum extent permitted by law, The Beauty Haven Academy accepts no responsibility for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of this website, or any information contained therein.
To practice the therapy that you have just studied with The Beauty Haven Academy Training, valid insurance is needed. It is your responsibility to check that your existing insurance company will accept the course for insurance purposes. We do have a unique discount code for ABT insurance packages when joining online with them. Feel free to ask for more information.
The course manual is the property of The Beauty Haven Academy and is protected by copyright.
You cannot reproduce any of the manual without express written permission from us. You will be in breach of contract by using the manual or teaching the subject from the manual.
The course manual will be sent to you by post.
The Beauty Haven Academy teaches courses to a high standard, adhering to all health and safety standards throughout.
Certificates are given out to students who have shown competence throughout the course and submitted case studies which are deemed acceptable. However, we have the right to withhold the certificate if the educator deems the student to not have reached a competent standard. Further case studies will be set, and reassessment will be arranged.
For professional standards, a certificate is awarded to show competence, but it is expected that each therapist practices at least 6-10 times before taking payment and advertising for clients.
In the unlikely event your training course with us does not meet your expectations, the following policy should be followed:
Within 24 hours of attending the course, speak to your educator (verbally or via email) if you feel you can in a calm manner to try and resolve any issues you may have.
Complaints will only be taken forward in this format so please do not send them via social media or text message.
Your complaint will be investigated in full (the person you have complained about will have to be notified) and a conclusion drawn based on evidence from both parties. You will be notified with the outcome within 14 days of receipt of your complaint.
This course is taught to a high standard throughout, it does not diagnose medical conditions and should not be treated as a substitute for medical care. Contraindications and benefits are discussed as part of the course but are not intended to represent medical advice, nor be deemed as a treatment to cure or prevent disease.
All manuals have been checked and approved for accreditation through Associated Beauty Therapists (ABT).